Improve Processes to Increase Employee Engagement

Kristen McPherson
Written by Kristen McPherson

July 8, 2019

As a leader, you know that the more efficient and streamlined your operations are, the better it is for your entire organization. Streamlined processes allow your workforce to save time, reduce costs, eliminate bottlenecks, and get more done. But an often-overlooked benefit of making business processes more efficient is increased employee engagement. In fact, if employee engagement is a workforce management initiative you’re prioritizing, working to make your operations more efficient can be a great strategy toward increasing employee engagement and optimizing organizational performance.

Automate the Routine Work

When workers get bogged down trying to track down physical documents or fill out mountains of paperwork, engagement levels quickly deteriorate. Not only do tasks like these take precious time away from the employee’s primary responsibilities, but they can also leave the employee exhausted and less motivated to get more important work done.

Fortunately, technology continues to provide solutions that are changing the way we work. More and more of the routine, repetitive, boring work can be automated, which saves time and makes our work lives that much easier and more pleasant. This enables workers to focus on what matters most, and in the Health and Human Services industry, this translates to providing the best quality of care for the people they serve.

Connect Employees With Tech

Organizational processes are more complex than ever before – a challenge that has been caused (but can also be solved) by the advent of technology in the workplace. Today’s organization may have multiple locations, various funding streams, full-time employees onsite working alongside remote gig workers, and numerous regulatory compliance requirements. All in all, it can be a lot to contend with.

But advancements in technology allow us to more easily address these workforce challenges, providing us with the systems we need for reporting, credential management, and workflows. Moreover, tech can be leveraged to connect employees no matter where they are, enabling a means of communication that allows for better collaboration and teamwork.

Streamlined Success

To optimize your organizational performance, you need the business processes to support it. By automating as many of the routine processes as possible and giving your workforce the tools they need to get their jobs done more easily, you’ll see much more than an uptick in productivity. You’ll see your employees connecting with each other and their organization in more meaningful ways to achieve more together.