Reaching for the Clouds: What Can SaaS Do For Your Agency?

Written by Stephanie Kaselis

July 18, 2018

Reaching for the Clouds: What Can SaaS Do For Your Agency?

As the Health and Human Services Industry becomes more competitive, organizations must be up to date with top trends, specifically, the 2017 Tech Trends related to SaaS companies. According to an article by Deloitte, “Everything-as-a-service isn’t just a new revenue stream or business plan— Viewing business models, processes, and strategies through an XaaS lens may illuminate entirely new opportunities to grow revenue and drive efficiency.” In order to truly understand the trend, business leaders can start with a few evaluation questions when beginning their SaaS, or software-as-a-service, journey.     

What can SaaS do for our organization?
SaaS is a scalable platform designed for organizations that wish to improve the alignment between HR and business objectives. There are countless objectives that can be positively affected by the implementation of a SaaS solution, such as recruiting and retention. According to a recent survey, only 18% of Executives believe their organization is adequately staffed, and 93% of Health and Human Services organizations are still using manual processes. Attracting and retaining top talent is more vital than ever before, and manual recruiting and onboarding processes are costly and inefficient. An integrated, cloud-based SaaS model can replace manual processes to deliver faster recruiting times, increase compliance, and will allow HR to gain momentum and focus on more strategic tasks.

In order to answer this question, executives must first select the top priorities and objectives to improve at their organization and the current processes involved with each. This can require legacy systems to be reimagined and reevaluated in order to see what a SaaS can truly do for their organization.

How can SaaS transform the way our employees work?
A case study conducted by Deloitte stated, “A firm’s HR department spent nearly three-fourths of its time on transactional and administrative tasks, which hindered its ability to support the businesses strategically.” With the transition to a SaaS model, the implementation changed the way their employees worked by dramatically reducing the company’s need for in-house resources to maintain core functions.

To be able to understand the transformation that a SaaS could provide to an organization, it is essential that business leaders research the implementation method of a cloud-based solution at length, as this process will be the foundation of your organization’s future success.

What offerings does SaaS have that our organization is lacking?
With cloud technology, there is never a concern if an agency would be able to access data or if employees would be compensated during a natural disaster. Increased security provides the benefit that all data is stored in a highly secure, undisclosed location. This service provides a powerful and flexible system for synchronizing data across your organization.

Once executives evaluate their responses to the above, they will be able to understand the powers and trends of cloud technology to better access their data for reporting purposes. Evaluating a SaaS model gives the opportunity to streamline a human services organization’s current processes so that they are able to spend more time focusing on achieving their mission.

This DATIS Blog was written by Stephanie Kaselis, DATIS, on September 7th, 2017 and may not be re-posted without permission.